ABOUT NETWORK COURIER

100 Deliveries a day

This was the personal aim for Mr V S Kumar when he started as a despatch rider 25 years ago. Life was tough at the beginning as he had limited knowledge of the various routes in Singapore.

While working, he noticed that the courier industry was made up of service providers who were only transaction driven. They only cared about their own profitability and were not attentive to the needs of the customers. It was an unglamorous industry with companies that often differentiate on price alone.

1,000 Deliveries a day

Network Express Courier Services Pte Ltd was established in 1990, with 10 staff in a 250 sq ft office space. In the early days of operations, all staff persevered the long working hours and overcame adversities in various forms.

Though it was tough, all pioneer staff of Network Courier kept their focus on the vision for the company to be a Leading Courier Service Provider with a Global NETWORK. This vision gave a meaning to the work by the staff and motivated themto stay dedicated to the cause. Soon, the commitment to customers displayed by Network Courier

started to create a stir in the local courier industry and our company’s client base began to grow to 1,000 deliveries a day. Along the journey, customer centric processes that are supported by innovative technology are put in place and administrated by the right people in an environment that embraces corporate social responsibility. Consequently, a network family began to form.

10,000 Deliveries a day

Today, Network Courier is established as one of the
fore runner in the local courier industry. We are located
at a 15, 000 sq ft building, serving more than 1000 contract customers by over 160 staffs executing over 10,000 deliveries a day.

Despite our transformation in strength, our values and personality continue to define and differentiate the similar Network Courier experience for our customers from day one. Our Passion, Perservance and Professionalism in our work lead us to create innovative systems and time definite delivery schedules and helped us achieved the UKAS ISO 9001:2008 certified service commitment. At Network Courier, to just deliver is simply not enough. Each delivery is a mission for us to build long term trusted relationships with our stakeholders which are formed and reinforced every time we complete a delivery successfully. Our promise of “We provide Reliable Deliveries through Innovative Solutions” is extended to all the customers.

Bike Courier Services :

For document service within Singapore

International Services :

For document & Parcel Service to Worldwide Destination

Goods Van Delivery Services :

For small parcel deliveries within Singapore

Besides focusing on our revenue generating services, Network Courier plays an active role as a socially responsible company by creating the Train Rider (TR) Scheme for mature riders to take the MRT instead of riding motorcycles to make deliveries. This allowed matured workers to work in a safe & conducive environment while making reliable deliveries.

100,000 Deliveries and more a Day

In line with our vision to be a Leading Courier Service Provider with a Global NETWORK, we are now building from the fundamentals achieved by Network Courier over the past 20 years to accelerate our business globally so that we may achieve 100,000 deliveries and more a day. Our Brand Advancement Plan for the next three years is to bring about a franchise system for Network Courier. We will offer our franchisees the advantage of starting up a new business quickly based on a proven trademark and formula of doing business, as opposed to having to build a new business and brand from scratch. With our Electronic Delivery System (EDS) aptly called Virtual Client, Customers will be able to request for courier tasks to be performed through the internet portal.

This ‘e-business’ Brand is delivered to simplify customers’ purchase decisions and improve relevance to their needs via e-courier, e-track and e-invoice. This signifies our move away from service specific branding to solution based branding. Throughout the development of Network Courier, the core principles set by Mr V S Kumar in the 1980s continue to define what we are all about today and the future.

“We are Drivenby

Passion, Trust and Relationships to fulfill the promise of providing reliable deliveries through innovative solutions”
– Mr V S Kumar